Concierge Service
First Impressions Are Everything. Secured Property Group provides industry-leading concierge security services for businesses, offices, apartment complexes, hotels, resorts, and more. Our highly trained security officers can handle all of your front desk needs and provide quick and professional responses to criminal activity, intruders, and other safety and security hazards.
Security & Customer Service
A concierge security officer is your building’s first line of defense and first point of contact for everyone who walks through your doors. When you partner with Secured Property Group, you get a seasoned professional who offers courteous service to guests, manages vendor interactions, handles packages and mail, and more. Our concierge team helps control access to your property while giving residents, employees, and visitors the peace of mind they deserve.
Concierge security is a key part of our comprehensive security services designed to keep your property safe and welcoming. Learn more about our full range of offerings on our homepage.
Why Are Concierge Services Important?
Our concierge security team combines a professional front-desk presence with trained security awareness. We manage access, assist guests, handle packages, and help keep your property safe. When needed, they can activate emergency protocols and coordinate with mobile patrol or response teams, keeping your property secure without disrupting daily operations.
Interested in discussing your security guard needs? Get in touch and we’ll be happy to tailor our services to your specific needs.
Frequently Asked Questions
What’s the difference between a concierge and a security guard?
Concierges focus on guest experience and access control, while guards are focused on perimeter and incident response.
What duties can a concierge handle in a residential building?
Our concierge staff can manage access control, assist residents and guests, accept packages, and monitor lobby areas—all with a professional front-desk presence.
Is your concierge staff trained in security protocols?
Yes. Our team is trained in both hospitality and basic security awareness, ensuring they can identify issues and respond appropriately.
Can I customize the concierge role to fit my building’s needs?
Definitely. We tailor every concierge assignment based on your building’s size, hours, resident demographics, and service expectations.
