Keyholding Services in Vancouver
Reliable Coverage When You’re Away
Leaving your property unattended in Metro Vancouver is rarely a good idea. Whether you manage a strata in Burnaby, run a storefront in Gastown, or own a home in North Vancouver, keys floating between staff or neighbours create problems. Vacations get interrupted, alarms go unanswered, and tenants are left waiting while you scramble from a distance. At Secured Property Group , our keyholding service exists so your site never gets caught in that situation.
Keys are stored securely with strict access protocols, so when an alarm is triggered or an urgent repair is needed, our officers are dispatched without delay. Pairing keyholding with security guard services or night security patrols ensures your property is never left vulnerable, even when you are. For homeowners, it means your mail is collected, lights stay on schedule, and minor issues are handled before they snowball.
The Vancouver Reality: Why Keyholding Matters
Life in the Lower Mainland brings unique challenges. Rainy winters test roofing, spring windstorms knock down fences, and long summer trips often leave properties sitting empty. In busy areas like Surrey City Centre, vacant units become easy targets for squatters. On the North Shore, heavy rain can back up drains while no one is around to notice. A missed call or delayed response often leads to insurance headaches and avoidable costs.
Keyholding solves these gaps. With secure access in place, our team can respond instantly, whether it’s a 2 a.m. alarm in Richmond or a broken pipe in Burnaby. Property managers also rely on us for contractor access. Instead of driving across town to meet a plumber, our officers open up, stay onsite, and lock up once the work is done. It’s a simple way to free up time without losing oversight.
Strata councils often combine keyholding with janitorial and handyman services for seamless upkeep. When our team notices a common area issue during a keyholding visit, it can be flagged and resolved without dragging the problem through another council meeting. That blend of fast response and preventative care is exactly what keeps buildings running smoothly in Greater Vancouver.
INSTANT & EFFECTIVE RESPONSE
Our efficient key holding service operates through a straightforward process. Upon receiving the property keys, we carefully note any specific instructions provided for the premises. In the event of an alarm activation, our response is immediate. We swiftly dispatch a trained security guard to the location, equipped with a set of keys, ready to conduct a thorough inspection and address the alarm promptly. Throughout the inspection, our team diligently assesses for any visible damage or indications of forced entry, ensuring a comprehensive evaluation of the property's security status. The clients then will receive a detailed written report encompassing all relevant information related to the alarm incident.
To further enhance security measures, our keyholding service seamlessly integrates with our Mobile Security service, providing an additional layer of protection for our valued clients.
Keyholding That Fits the Way You Operate
Not every property is the same. A small retail shop in Kitsilano has different needs than a large industrial site in Delta. That’s why our keyholding solutions are flexible. We offer temporary coverage while you’re on vacation, seasonal support for snowbird homeowners, or long-term arrangements for commercial portfolios. Each setup is tailored so you know who’s holding your keys and how they’ll be used.
Pairing keyholding with our home security services gives homeowners peace of mind while they travel. For businesses, it means emergencies are handled without pulling staff away from customers or dragging managers out of bed at night. In strata environments, it builds trust. Council members know there’s a professional, impartial party responsible for access, not one neighbour stuck carrying everyone else’s responsibility.
Across Vancouver, Burnaby, Richmond, Surrey, and the North Shore, property managers use keyholding to simplify their workload while keeping tenants happy. Instead of worrying about who has the keys, they know access is controlled, response is immediate, and the property is never left unattended.
Learn more about our full range of security services and how we help businesses across Western Canada reduce risk and protect assets on our homepage.
FAQ: Vancouver Keyholding Services
Q1: What happens if my alarm goes off in the middle of the night?
Our officers respond immediately. Because we already hold your keys securely, we can enter, check the site, handle the issue, and provide a detailed report without waking you up or pulling you across town.
Q2: Is it safe to trust someone else with my keys?
Yes. Keys are stored in a secure, audited system with strict access protocols. Only authorized officers can access them, and every use is logged for accountability.
Q3: Do you provide temporary keyholding for vacations?
Absolutely. Many homeowners and business owners in Vancouver and Burnaby use our service while they travel. It’s the easiest way to make sure alarms, mail, and emergencies are handled without interrupting your trip.
Q4: Can keyholding help with contractors or maintenance crews?
Yes. We provide access for plumbers, electricians, cleaners, and more. Our officers stay on-site during the work, then secure the property once it’s done.
Q5: Do you cover areas outside Vancouver?
We serve Burnaby, Richmond, Surrey, North Vancouver, West Vancouver, and across Metro Vancouver. Our team understands the unique weather and security challenges in each community.
Q6: Can strata councils use keyholding services?
Yes. Many strata properties rely on us for impartial keyholding so no one council member is stuck with the responsibility. It keeps access consistent, professional, and transparent.
Q7: What other services pair well with keyholding?
Clients often combine keyholding with night security patrols, janitorial, and handyman services to cover both emergencies and everyday upkeep.
