Frequently Asked Questions

We provide services across Vancouver and the surrounding Lower Mainland.

Yes, our licensed guards are available around the clock for commercial sites.

Yes, we prioritize green cleaning solutions wherever possible.

We specialize in commercial properties, including offices, warehouses, retail spaces, and residential buildings.

Yes, all our security personnel and cleaning staff are fully licensed, insured, and professionally trained.

Yes, Secured Property Group is not a licensed Basic Security Training Institution. We only hire security guards who have a valid license in British Columbia.

Absolutely. We make every effort to accommodate the needs of our team members. As working hours are often dictated by our clients, we appreciate flexibility on the behalf of our team members too.

Yes. We are proud to exceed the requirements laid out in the BC Employment Act. We understand our team members are our greatest asset and we treat them accordingly.

Our approach is simple. We invest in our people. They are our top priority and we love nothing more than promoting from within and developing our staff members. All we ask in return is for team members to want to grow and develop their careers. It is important to us that staff look forward to their job each day and we understand it’s our responsibility to provide this atmosphere.

Our approach is simple. We invest in our people. They are our top priority and we love nothing more than promoting from within and developing our staff members. All we ask in return is for team members to want to grow and develop their careers. It is important to us that staff look forward to their job each day and we understand it’s our responsibility to provide this atmosphere.

Before we accept any contracts, we carry out a risk assessment of the location and situation. If there is any risk of a hostile scenario developing, outside of the normal security industry scenario, we will not accept the contract. If there is insufficient shelter, washroom/break facilities or communications means available, we will not accept the contract. Our team members are our number one priority.

Under normal circumstances the cost of transport is shouldered by the team member. However, if a situation developed where normal transit options were not available, we will do our best to provide alternative options including taxis or ridesharing.