Security Guard holding a Secured Property Group Security Jacket

WHY YOU SHOULD SWITCH TO SPG

Why Switch to Secured Property Group?
The Proof is in the Results

You’ve probably heard the usual marketing spiel about service, trust, and quality. Here’s why SPG actually delivers on those promises, and why over half of our new clients switch to us from other providers.

97% of Our Clients Stick Around

Because We Don’t Screw It UpRetention rates aren’t a vanity stat. They show real satisfaction. While most companies in this space hover around 70%, we hold steady at 97%. That means almost every client who tries us sticks with us year after year. They don’t leave because we handle emergencies fast, our staff actually show up on time, and our janitorial teams don’t just clean, they maintain your building’s reputation.

Two Secured Property Group security guards

We've Been Doing This Since 2009. Experience Matters.

With over 16 years of hands-on experience in Vancouver’s toughest properties, we understand the unique challenges across sectors.

We’re not a fly-by-night startup. We’re ISO certified, which means an independent third party backs our quality claims.

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60% of Our New Clients Were Fed Up With Their Previous Provider

Here’s what drives clients to switch:

Emergency calls ignored or delayed
Rotating, unreliable guards and cleaners
Cookie-cutter contracts that don’t fit the property
Zero transparency or reporting on service quality

They come to SPG for a custom plan that fits their building’s exact needs—and they stay because it works.

One Vendor, Total Coverage Security, Janitorial, Concierge, Maintenance

Here’s what most property managers don’t realize: when you juggle multiple vendors, gaps appear. Crime risks spike.

Tenant complaints pile up. We combine these services so your site stays secure, clean, and running smoothly without the drama.

We Manage Problems Before You Know They Exist

Clients Like Pacific Quorum Properties Say It Straight

Our management team uses real-time reporting and proactive inspections. That means issues get spotted and fixed fast.

No waiting for calls or playing phone tag. You get peace of mind and fewer headaches.

“SPG’s team is professional, reliable, and they actually care. Their management is hands-on and responsive. We wouldn’t go anywhere else.”

This is the kind of feedback we get consistently from major players who expect results, not excuses.

Is It Time To Switch?

If your current provider is letting you down, it’s costing you more than you think, whether it’s security risks, unhappy tenants, or costly repairs from neglected maintenance. Settling for “good enough” isn’t saving money; it’s burning it. Make the smart move. Switch to Secured Property Group.